BUYING A BIKE ONLINE
With the world is changing on a daily basis and people are turning to the internet and online retailers to purchase their E-Bikes.
We work hard to go above and beyond for our online customers and give them assurance they need for making a E-Bike purchase online.
Our stellar offering of bikes by Fantic, Ecotric, Fuell, PWR and Ubco, and more brings all the joys of road, gravel, XC, trail, downhill, electric, commuter, and other types of biking to our customers.
If you plan on making your next two-wheeled purchase online, here are the steps you need to follow:
FIGURE OUT WHAT YOU WANT
Honestly, there’s never been a better time to purchase a bike online. There are plenty of opinions all over the internet for practically every bike on the market. That means you’ll have a much better time figuring out whether a bike is right for you.
Compare models, price tags, and features between brands and bikes. You can contact us whenever you want to ask all the questions you can think of.
Chatting with an expert is the best way to figure out if the bike you’re looking at is the bike you’re after. We’re not salesy chatbots — we’re people who truly enjoy biking and the outdoors.
FIGURE OUT THE SIZE OF BIKE THAT WORKS BEST FOR YOU.
Take a moment to figure out your size, this is the common pain point for bike purchasers.
Remember that your individual anatomy could cause some variation from this chart, so don’t expect it to be as cut-and-dry as the numbers suggest. For instance, if you are at a liminal value between sizes but have unusually long legs, you may want to choose the size smaller and raise your seat height since it’s easier to adjust the seat-to-pedals distance than the seat-to-handlebars distance.
In reality, it’s extremely rare that online customers order the wrong size based on this chart. You can feel confident that the bike you get is going to be awesome.
PRIORITIZE CUSTOMER SERVICE
When you go to online ordering, customer service is everything. Buying a bike is a very human-centric activity, and the more human the company, the better off you’ll be.
If your bike is damaged during shipping or you find out you need a different size, you’ll want to deal with a caring, empathetic company that puts the customer first. Like us, for instance.
We stand behind our products. Our generous 30-day return policy window gives you time to get your bike and inspect it. If it turns out it’s not right for you or there is damage, we've got you covered.
